Refund Policy

Online Ticketing Terms and Conditions

THE FOLLOWING TERMS AND CONDITIONS APPLY TO YOUR ACCESS AND THE USE OF THIS ONLINE TICKETING AND THE SERVICES PROVIDED HEREIN BY FUN X WORLD SDN BHD (“Fun X World”). BY ACCESSING ANY PAGE OF THIS ONLINE TICKETING AND/OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS WITHOUT LIMITATION OR MODIFICATION. THE FOLLOWING TERMS AND CONDITIONS SHALL CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND FUN X WORLD

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS TO FUN X WORLD’S ONLINE TICKETING AND/OR USE OF THE ONLINE TICKETING SERVICES.

General Line:
+ 60 18 – 2021 290 (Operating Hour: Mon – Sunday, from 10am – 10pm)

Emailinfo@funxworld.com (Operating Hour: Mon – Fri, 10am – 10pm)

  1. In order to use Fun X World’s Online Ticketing System, you must attain at least 18 years old or above as at the time of your usage/purchasing. If you are under 18 years old, you shall use Fun X World Online Ticketing services only under the supervision and with the consent of your parent or legal guardian.
  2. The information, materials, functions and contents provided in the pages of this online ticketing may be changed from time to time with or without notice at Fun X World’s absolute discretion. Your continued access or use of the online ticketing and/or the services provided herein subsequent to any such change will be deemed as your acceptance of those changes.
  3. You agreed to provide true, accurate and complete details asked in Fun X World’s online customer information.
  4. You shall not impersonate or attempt to impersonate any other person by using the name, address, credit card information, e-mail address of any other person for any reason whatsoever, without prior consent or forge a header or otherwise manipulate identifiers in order to disguise the origins of an email.
  5. Payment being made does not mean that your transaction has been accepted. Fun X World Online Ticketing System will send confirmation via email for purchases that have been verified as genuine purchases.
  6. It is advisable that your E-Ticket(s) be purchased 24 hours before your visit date at Fun X World USJ to allow your transaction to be processed and reflected to our Fun X World USJ Ticketing System. Failure to do so may mean Walk-in charges will need to be paid in order for you to enter Fun X World Summit USJ.
  7. E-Ticket(s) are non-transferable, non-exchangeable for cash and can be used once only and no partial redemption is allowed. This E-Ticket(s) may not be resale and/or passed to any third party.
  8. All the following uses are prohibited and may constitute a criminal offence(s):-
    • The resale of E-Tickets to any third party;
    • Uses of E-Tickets for any purposes that are unlawful or contrary to these Online Ticketing Terms and Conditions or Terms of Use of Online Ticketing;
    • Use Online Ticketing Services in any manner that could damage, disable, overburden, or impair Fun X World’s Online Ticketing Services or interfere with any other party’s use and enjoyment of them;
    • Attempt to gain unauthorised access to any account, computer systems or networks associated with Fun X World Online Ticketing System; or
    • Obtain or attempt to obtain any materials or information through the Fun X World Online Ticketing System or by any means not intentionally made available or provided for by Fun X World.
  9. No exchange, refund, replacement and/or extension will be made under any circumstances. No cancellation will be accepted upon confirmation of purchase.
  10. Unauthorised duplication and/or sale of this E-Ticket(s) will result in denial of entry.
  11. Fun X World shall not be responsible or liable for any damages (whether direct, indirect, special or consequential), for late or non-delivery of tickets, loss, embarrassment, goodwill expenses or loss of profit incurred or suffered by you under the circumstances including but not limited to the following:
    • The online ticketing not being available;
    • The email address is incorrect;
    • Refusal from you (should such situations occur, the purchase is considered delivered and no refunds will be made);
    • Any access, use or inability to access or use this online ticketing and/or any other website linked to this online ticketing;
    • Any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of Fun X World or of the payment gateway;
    • Attacked or interfered by any computer virus, corruption, worms or by any person;
    • Improper use or unauthorised use of this online ticketing;
    • The taking and compliance of any of your requests or instructions via this online ticketing or any affiliates’ website;
    • Any inaccuracies, errors, defects of any content of this online ticketing or other websites linked to this online ticketing;
    • Any operation malfunction or defect of Your computer terminal, systems or software used in accessing this online ticketing;
    • The destruction or alteration of your request, data or information transmitted by you to Fun X World or its affiliates’ website;
    • Natural disaster, violence, warlike situations and/or reasons beyond Fun X World’s control;
    • And shall not be responsible or liable for unutilised E-Ticket(s) and/or loss of recreational opportunities due to rides maintenance, capacity, inclement weather, special events and/or any circumstances beyond Fun X World’s control.
  12. It shall be your responsibility to check prior to purchase that the information supplied in respect of the E-Ticket(s) is accurate. If inaccurate information is supplied this may result in additional charges or voiding of the E-Ticket(s).
  13. Fun X World reserves the right to request additional information or documentation from time to time for verification purposes.
  14. Fun X World reserves the right not to honour any online sales transaction if Fun X World has sufficient reason to believe that the transaction is fraudulent and if you have failed to provide accurate and complete information at the time of application.
  15. Fun X World’s management reserves the right to substitute, amend or terminate any offers or promotions at any time without prior notice.
  16. Fun X World reserves the right to terminate or suspend your access to Fun X World’s Online Ticketing System or any part thereof at any time without notice for any breach of terms and conditions.
  17. You may refer to Online Ticketing Terms of Use of the online ticketing before going on.
  18. Privacy Policy :
    The protection of personal data is an important concern to Fun X World. By using Fun X World’s Online Ticketing System, you consent to Fun X World’s collection and use of your personal information in accordance with Fun X World’s Privacy Policy. Please visit Fun X World’s Privacy Policy at https://funxworld.com/privacy-policy/ to better understand how Fun X World may collect and use the personal information that you have provided to Fun X World.
Online Ticketing Terms Of Use
KINDLY READ THESE TERMS OF USE CAREFULLY BEFORE USING THE ONLINE TICKETING. THE FOLLOWING TERMS AND CONDITIONS APPLY TO YOUR ACCESS AND THE USE OF THIS ONLINE TICKETING AND THE SERVICES PROVIDED HEREIN BY FUN X WORLD SDN BHD (“Fun X World”). BY ACCESSING ANY PAGE OF THIS ONLINE TICKETING AND/OR USING THE SERVICES, YOU ARE AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS WITHOUT LIMITATION OR MODIFICATION. THE FOLLOWING TERMS SHALL CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND FUN X WORLD. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS TO THIS ONLINE TICKETING AND/OR USE OF THE SERVICES.
  1. Children’s rates apply to those above 80cm in height.
  2. Guardian / Parents / Senior Citizen rates apply for age 60 and above- proof of age required.
  3. FREE Admission for children below 80cm in height.
  4. In order to use Fun X World’s Online Ticketing services, you must attain at least 18 years old or above as at the time of your purchasing. If you are under 18 years old, you shall use Fun X Worlds’s Online Ticketing services only under the supervision and with the consent of your parent or legal guardian.
  5. It is advisable that your E-Ticket(s) be purchased 24 hours before your visit date at Fun X World USJ to allow your transaction to be processed and reflected to our Fun X World USJ Ticketing System. Failure to do so may mean Walk-in charges will need to be paid in order for you to enter Fun X World Summit USJ.
  6. When purchasing tickets for a particular ticket type/event you may be limited to a specified number of tickets. For example, Tickets for Adult, Child & Senior Citizen are limited to 10 tickets for each. If you exceed the ticket limit, you are not able to proceed accordingly.
  7. No exchange, refund, replacement and/or extension will be made under any circumstances. No cancellation will be accepted upon confirmation of purchase.
  8. You may refer to Online Ticketing Terms and Conditions before going on.
  9. All fields in the ‘Billing Details’ page are mandatory and therefore you are required to provide us with true, accurate and complete personal information about yourself. You are also required to update the information from time to time in order for Fun X World to serve you better. By using Fun X World’s Online Ticketing services, you consent to Fun X World’s collection and use of your personal information in accordance with Fun X Worlds’s Privacy Policy. Please visit Fun X World’s Privacy Policy at https://funxworld.com/privacy-policy/ to better understand how Fun X World may collect and use the personal information that you have provided to Fun X World.
  10. Fun X World’s management reserves the right to amend or terminate any offers or promotions at any time without prior notice.
  11. Fun X World may vary, update or change these Terms of use at any time at its sole discretion without prior notice. Any variation, updates or changes will be posted on Fun X World’s website. Your continued access to or use of Fun X World Online Ticketing services after any such changes shall constitute your consent to such change.
Opening Hours

Opening Hours

Mon-Sun: 10am – 10pm
Wed: 2pm – 10pm
Public Holidays: 10am – 10pm