Of course! We just ask that it is not ice cream or an ice cream cake.
Yes, coffee & tea are included in all the event packages.
We can provide costumes for your guest of honour. The honouree will also receive free
game play on his/her RFID wristband. We will also provide cutlery and serviettes for your
cake-cutting and serving
Yes, you may! Just as long as there’s no confetti, glitter or candles (other than for the cake).
You can engage us to decorate your party too!
Contact our planner online or call the team at number and they will put a contract together for you. After you’ve reviewed it, just sign and return the contract along with a 50% non-returnable deposit. We accept cash and credit card payments at our location. Invite your guests and we will do the rest.
As a courtesy, we allow you to hold a booking for 72 hours after booking, depending on event date. This gives you some time to make your arrangements. After 72 hours, a deposit is required to guarantee your event. Contact our event planning team for details based on your specific event date
When booking an event, we need a final headcount at least 5 business days before your event. You’ll be charged for this final count or the number of guests in attendance, whichever is higher. Encourage your guests to RSVP and show up for the fun!
We’ll arrange seating for the numbers of guests on the contract. If your guest count increases beyond contracted headcount, other options are subject to availability and are not guaranteed.
A minimum of 15 guests are required for the Light N Easy, Crazy Bash, or Heavy Duty packages. A minimum of 20 guests are required for the Ultimate B-day buffet packages.
We can only accommodate a limited number of events. Please let our event planning team work out an alternative for you.
Once you sign and return the contract enclosed with a 50% deposit, your event is confirmed. You will receive a confirmation email within 24 business hours of booking.
To make changes, please call or email the event planning representative listed in the confirmation email that we sent you. We will be happy to assist you.
To book your event, we require a 50% non-refundable deposit. You can look into moving your event date and time instead. Please call or email the event planning representative listed in the confirmation email that we sent you and we will work with you to develop alternatives.
The transactions made via the Online Ticketing Website are not eligible for cash refund.
As all FUN X WORLD ONLINE TICKETING transactions are made either through FPX/Online
Banking or credit card.
However, If there is an error in regards to Payment Gateway you can email to :
TITLE : PAYMENT ERROR
with proof of error in .PNG format
I. Children must comply with the instructions and height requirements displayed at each
area for safety and to avoid injury.
II. While Fun X World crew are trained in playground supervision, they are providing
general supervision only.
III. Parents and guardians must supervise their children during play.
IV. All play equipment must be used accordingly and appropriately.
V. Bullying and offensive language used will not be tolerated and verbal warnings may be given to children who engage in rough play.
VI. Patrons accept the risks inherent in such participation of which ordinary prudent person is or should be aware.
VII. Intentional cause of damage will not be tolerated.
VIII. Please report all accidents to any of Fun X World crew.
I. All guests are required to remove their shoes and wear socks before entering the no shoe zone.
II. Socks can be purchased from the ticket counters.
III. All footwear must be stored in designated shoe lockers provided.
Children under the age of 7 may enter the premise with a guardian who is at least 21 years of age. Each guardian may not bring in more than 6 children into the premise.
I. While Fun X World strives to make the experience for all guests a happy one, it will accept no responsibility for any lost, stolen or damage to personal belongings.
II. There are security lockers available and can be accessed as many times as you like.
All guests are required to dress up in appropriate, clean attire. Fun X World reserves the right to modify the dress code guidelines for any reason, including or due to local or seasonal conditions or special events.
I. Guests wearing torn or soiled clothing will be admitted at management’s discretion.
II. Guests wearing clothing, headwear or accessories bearing offensive language or
imagery may not be admitted.
III. Guests are required to be wearing shirts and footwear.
IV. Sunglasses may not be worn in the premise.
V. Guests who dress up in clothing that exposes underwear or excessive portions of the skin which may be viewed as inappropriate in a family environment may not be allowed in.
We do not allow outside food and beverages inside Fun X World except in the following situations:
I. If you, your child or your ward has/have special dietary restrictions, please speak with a
manager on duty.
II. You have made special food arrangements for your party or event and you have
informed our event team via email.
III. Birthday cakes used at a booked birthday party are exceptions.
I. For the consideration of every guest, we discourage you to bring your child into the playcentre if you or your child is unwell.
II. We encourage all parents and children to wash their hands and use hand sanitisers before and after play.
III. Please advise us immediately if an area requires cleaning or sanitisation.
IV. No smoking is allowed on the premises, including vaporisers & electronic cigarettes. No pipe, cigar smoking, snuff or chewing tobacco is also allowed.
Fun X World encourages our patrons to create and share their memories in a fun and social environment. However, we kindly request that all our guests adhere to the following policies regarding the use of cameras on the premise:
I. Write in to get a permission to film or take photographs intended for commercial use, including journalism.
II. Filming or photography of other guests or staff members requires their consent and permission.
III. Guests shall not use tripods or equipment that may interfere with the enjoyment of other patrons at Fun X World, without prior written permission.
IV. Fun X World reserves the right to revoke permission for the use of photographic or video equipment at any time for any reason.